TSTD: Compare our Services

If you have been researching HIV, herpes, and other sexually transmitted diseases online, you have seen numerous Internet Testing Sites that offer medical testing. There are several reasons why these companies cannot offer the comprehensive, convenient, and confidential solution to STD testing that tSTD provides. Please take a moment to compare. You´ll find out why thousands of people get tested with tSTD each month. Questions? Call our counselors at 888-439-5118.

Internet Testing Companies tSTD

Price "Lowest price" claims, but comparable test panels are double the price of tSTD. Reflex tests are extra cost. Charge for changes or cancellations. tSTD has the lowest price tests/panels throughout the country. Reflex tests for positives are included. Turnaround is guaranteed. Full refund at any time prior to giving blood.

Counselors Typically long phone wait times and transfers. Phone personnel are not knowledgeable about STDs and they are not focused solely on STDs. tSTD provides quick phone (or email) response by trained, experienced, full-time STD counseling staff to make sure testing is valuable and works flawlessly. We never sell.

Test Panels and Options Catalog of confusing tests and panels offered. STD tests mixed with other medical tests. Tests are often generic versions with inconsistent performance in different labs. tSTD offers a small number of easily understood panels. We make it easy to understand what to get tested for and when to get tested. Specific tests (such as HerpeSelect and BD ProbeTec) used for best performance consistently throughout the country.

Laboratories Any CLIA-certified lab can be used. Process, price, turnaround, and tests vary by lab. Impossible to manage process and guarantee results. tSTD uses the two top national medical laboratories for test processing/results. Quality, consistency, value. Three years of refining the systems and processes to work with these lab companies to ensure accurate, confidential, on-time results throughout the country.

Patient Service Centers (PSCs) Customers are handed off to hospitals, clinics, and doctor’s offices which act as PSCs. Typically, requisitions must be mailed to customer prior to PSC visit. Often embarrassing in waiting room verifying name, tests, SS&#. Difficult to schedule appointments or simply done on "walk-in basis". tSTD uses only PSCs from the top two laboratory companies and there are over 4,000 of them in the US. Customers enjoy tSTD’s simple, paperless process which makes the PSC visit quick and embarrassment-free. Complete control of the process and communication with PSC by the counselor. PSC availability and location on tSTD site. Quick rescheduling when requested by patient. One phone call one hour prior to PSC visit. True "hotline" support.

Physician Ordering Off line "physician review" and processing of requisition. Either skipped or requires time to execute. Unclear who is responsible for the process. Unclear who is the physician responsible. tSTD is partnered with a national network of qualified physicians that provide: review and approval of all testing and counseling protocols, assistance in contracting with the lab companies, and assistance in contracting with signing physicians for each state.

Customer Identity Full name and billing information typically required. Results show this name and address information. No other checks to ensure results are for correct customer. Plenty of people know you got tested and see your results. tSTD performs all testing and manages results using a 13-digit PIN, assigned at the time of order. This identifier, along with four other pieces of information, are used to ensure customer results CANNOT be mistaken. (Name/address CAN be included on results at customer request). Only you know that you got tested and only you see your results.

Time Required Lengthy telephone ordering process requiring name, address, test selection, etc. Then days required to mail requisition. No guarantee of when results come back. Reflex tests take extra time and cost, resulting in days of delay in results. tSTD offers online request of tests, 5-minute phone call one hour prior to PSC visit, 15 minutes at PSC to give blood and urine. Results guaranteed in three business days. Reflex tests ordered automatically for fastest turnaround. Faster because of streamlined process with national lab providers and paperless process at PSC.

Results Mail or fax only of actual lab results (difficult to read and interpret). Name is only point of validation that results are correct. tSTD delivers results in three business days delivered to the customer ASAP by qualified counselor. Online, secure, easily understood RESULTS REPORT which can be shared securely with a partner. Ability to fax original lab report at customer’s request. Four points of identity to ensure correct results.

	Internet Testing Companies	tSTD
Price	"Lowest price" claims, but comparable test panels are double the price of tSTD. Reflex tests are extra cost. Charge for changes or cancellations.	tSTD has the lowest price tests/panels throughout the country. Reflex tests for positives are included. Turnaround is guaranteed. Full refund at any time prior to giving blood.
Counselors	Typically long phone wait times and transfers. Phone personnel are not knowledgeable about STDs and they are not focused solely on STDs.	tSTD provides quick phone (or email) response by trained, experienced, full-time STD counseling staff to make sure testing is valuable and works flawlessly. We never sell.
Test Panels and Options	Catalog of confusing tests and panels offered. STD tests mixed with other medical tests. Tests are often generic versions with inconsistent performance in different labs.	tSTD offers a small number of easily understood panels. We make it easy to understand what to get tested for and when to get tested. Specific tests (such as HerpeSelect and BD ProbeTec) used for best performance consistently throughout the country.
Laboratories	Any CLIA-certified lab can be used. Process, price, turnaround, and tests vary by lab. Impossible to manage process and guarantee results.	tSTD uses the two top national medical laboratories for test processing/results. Quality, consistency, value. Three years of refining the systems and processes to work with these lab companies to ensure accurate, confidential, on-time results throughout the country.
Patient Service Centers (PSCs)	Customers are handed off to hospitals, clinics, and doctor’s offices which act as PSCs. Typically, requisitions must be mailed to customer prior to PSC visit. Often embarrassing in waiting room verifying name, tests, SS&#. Difficult to schedule appointments or simply done on "walk-in basis".	tSTD uses only PSCs from the top two laboratory companies and there are over 4,000 of them in the US. Customers enjoy tSTD’s simple, paperless process which makes the PSC visit quick and embarrassment-free. Complete control of the process and communication with PSC by the counselor. PSC availability and location on tSTD site. Quick rescheduling when requested by patient. One phone call one hour prior to PSC visit. True "hotline" support.
Physician Ordering	Off line "physician review" and processing of requisition. Either skipped or requires time to execute. Unclear who is responsible for the process. Unclear who is the physician responsible.	tSTD is partnered with a national network of qualified physicians that provide: review and approval of all testing and counseling protocols, assistance in contracting with the lab companies, and assistance in contracting with signing physicians for each state.
Customer Identity	Full name and billing information typically required. Results show this name and address information. No other checks to ensure results are for correct customer. Plenty of people know you got tested and see your results.	tSTD performs all testing and manages results using a 13-digit PIN, assigned at the time of order. This identifier, along with four other pieces of information, are used to ensure customer results CANNOT be mistaken. (Name/address CAN be included on results at customer request). Only you know that you got tested and only you see your results.
Time Required	Lengthy telephone ordering process requiring name, address, test selection, etc. Then days required to mail requisition. No guarantee of when results come back. Reflex tests take extra time and cost, resulting in days of delay in results.	tSTD offers online request of tests, 5-minute phone call one hour prior to PSC visit, 15 minutes at PSC to give blood and urine. Results guaranteed in three business days. Reflex tests ordered automatically for fastest turnaround. Faster because of streamlined process with national lab providers and paperless process at PSC.
Results	Mail or fax only of actual lab results (difficult to read and interpret). Name is only point of validation that results are correct.	tSTD delivers results in three business days delivered to the customer ASAP by qualified counselor. Online, secure, easily understood RESULTS REPORT which can be shared securely with a partner. Ability to fax original lab report at customer’s request. Four points of identity to ensure correct results.

	Counseling Hours: click here